Denials Unlocked: Prevent, Appeal, and Optimize Your Revenue Cycle

Description

Effective denial management is key to a strong healthcare revenue cycle. This session covers common denial causes and equips medical billing and coding specialists with strategies to prevent, manage, and appeal them. Attendees will gain best practices to minimize revenue loss and maximize reimbursements.

Featured Speakers

Wanda M. Streiff CPC, CPC-P, CPMA, CMBS

Medical/Dental Auditor, North Country Family Health Center, Watertown

Wanda M. Streiff is a seasoned Medical/Dental Auditor with over 40 years of experience in medical coding, billing, and healthcare administration. She currently serves at North Country Family Health Center in Watertown, NY, where she conducts audits and provides provider education on documentation requirements and coding compliance.

Wanda dedicated 30 years to the Guthrie Ambulatory Healthcare Clinic at Fort Drum, where she successfully implemented and managed the business office before retiring in 2014. Following her retirement, she worked on various coding contracts across multiple specialties. She has been a certified coder for 25 years and is an active member of the American Academy of Professional Coders (AAPC).

Passionate about education, Wanda has taught Medical Coding and Billing at Jefferson Community College (JCC) for 15 years and played a key role in training professionals during the ICD-10-CM implementation in 2014 as an AHIMA-certified ICD-10-CM Trainer. With deep expertise in coding compliance and revenue cycle management, Wanda remains dedicated to enhancing accuracy and efficiency in medical billing and coding.

Joanna Brislan

Director of Community Services, SUNY Jefferson Community College

Joanna Brislan is an experienced workforce development leader with over 12 years of expertise in educational program management, employer partnerships, and strategic workforce initiatives. She currently serves as the Director of Community Services for Workforce Development at SUNY Jefferson Community College, where she develops and oversees training programs that align education with industry needs.

Joanna has played a pivotal role in creating non-credit workforce programs, conducting needs assessments, and managing grant-funded initiatives to drive regional economic growth. Passionate about education and community impact, she collaborates with businesses, educators, and stakeholders to enhance workforce training opportunities.

A dedicated advocate for workforce readiness, Joanna brings insights into medical billing and coding, employer engagement, and operational efficiency, making her a dynamic leader in the field.